We accept returns for products that are damaged or defective upon arrival. If you receive a damaged or defective product, please contact our customer support team within [number of days] days of receiving your order. We will guide you through the return process and arrange for a replacement or refund, as applicable.

Return Eligibility: To be eligible for a return, the following conditions must be met:

  • The issue with the product must be reported to us within the specified time frame.
  • The product must be unused, in its original packaging, and in the same condition as when received.
  • Proof of purchase, such as the order number or receipt, may be required.

Return Process: Once your return request is approved, we will provide you with instructions on how to return the product. After receiving and inspecting the returned item, we will arrange for a replacement or issue a refund, as applicable.